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Your Rights and Our Rules, Spelled Out

sweepsdash operates under a sweepstakes model available where local law permits — access depends on your state, and we want you to know exactly where you stand before you create an account.

State-dependent accessSweepstakes model — no purchase necessaryAccount data you controlPayPal, Venmo, Play+ wallet terms applyContact us to request changes
sweepsdash Your Rights and Our Rules, Spelled Out
POLICY CONTACT PATHS

Reach Us About Any Legal Question

If you have a question about your rights, a data request, or anything in our terms, we have three ways to get you to the right answer. Policy questions are handled separately from general account help, so use the channel that matches your need.

Team online

Live Chat

Start a live chat session from any page on sweepsdash. Policy and account-rights questions are escalated to our compliance team within the same session where possible.

Email Support

Send detailed data requests or formal legal inquiries by email. We acknowledge receipt and provide a substantive response within the timeframe required by applicable state law.

Account Settings

Access your privacy dashboard directly in account settings to download your stored data, update contact details, or adjust communication preferences without contacting support.

ACCOUNT SECURITY PRACTICES

How We Handle Data and Account Safety

Security and transparency are not afterthoughts here. Every section below reflects a concrete practice in how we operate your account, not a marketing claim.

Data Retention

We keep your account and transaction records only as long as required by law or needed to resolve disputes. Closed accounts are purged on a documented schedule, and you can request confirmation.

Cookie Controls

Session cookies maintain your login and remember your linked PayPal or Venmo wallet. Tracking cookies for analytics can be declined in browser settings — your account still functions if you opt out.

Identity Verification

When a redemption triggers a review, we verify your identity using government-issued ID and may cross-check your Play+ or PayPal account name. This is a compliance step, not a delay tactic.

Change Requests

To correct personal data, update a linked payment method, or formally close your account, contact support by live chat or email. We confirm changes in writing to your registered email address.

Common Legal Questions From Our Players

These are the legal questions we get asked most often. If yours is not here, our live chat team can pull up the relevant policy section and walk you through it directly.

Access depends on your state's law. We check eligibility at account creation, and we do not permit participation where local law prohibits sweepstakes platforms. Check the eligibility notice shown during sign-up.

No purchase is necessary. Our sweepstakes model includes a free alternative entry method described in the official rules. Linking PayPal, Venmo, or Play+ gives you additional entry options but is not required.

Submit a data request through live chat or by email from your registered address. We compile your account and transaction data and deliver it in a readable format within the timeframe state law requires.

Closed accounts are retained for the legally required period to resolve any open disputes, then purged from active systems. You can request written confirmation of the scheduled deletion date.

Functional session cookies are needed to keep you logged in and to remember your linked payment wallet. Analytics cookies are optional — declining them in your browser settings does not affect account access.

We send notice of material changes to the email address on your account before they take effect. Continued use of sweepsdash after the effective date counts as acceptance of the updated terms.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.